Customer Service

We value your business and hope to maintain a trusting relationship with you. Please browse the page below for information on Order Placement & Tracking, Payment, Shipping & Returns, Exchanges, and More. If you need further assistance, please call us during our office hours.

Support Topics

Ordering:

If ordering online isn't your thing, you may place your order over the phone by calling +1(877)766-9244. If you don't have a credit card or would rather not provide your card details online, you can opt to send a check or money order as payment for your order.

Returns:

To request a return, visit www.snowbigdeal.com/returns to receive a return authorization number.

Payment, Pricing & Promotions:

All orders must be paid in full before shipment. We strive to have the best prices available. If you find a lower price available online, please contact us and give us the chance to outsled the competition with competitive pricing and customer service.

Order Security:

Your website orders are protected by SSL, a 128-bit public-key encryption (We don't know what it means either, but it's good).

Privacy:

We don't sell your contact information to any third parties and will not divulge your email address. We may use your contact information to contact you regarding your order or for future sales & promotions. However, you will always be able to opt out of receiving this communication. See our privacy policy for more information.

Contact Information

Phone: +1(877)766-9244
Location: 40 S 300 W Mt. Pleasant, UT 84647
Store Hours:
  • Mon–Fri 9am–5pm Mountain Time (Closed Saturdays & Sundays)
  • Closed: Memorial Day, Jul. 4th (Independence Day), Jul. 24th (Utah Pioneer Day), Labor Day, Thanksgiving Day, Dec. 25th (Christmas Day), Jan. 1st (New Years Day)
  • We close at 1pm MT on: Christmas Eve (Dec. 24th), New Year's Eve (Dec. 31st), and Epic Powder Days.